Introduction
At West Midlands Police our goal is to provide you with the best possible service. To achieve this, we know it is important to understand your needs and listen to your feedback. By telling us about your recent experience and participating in this survey, you will help us adapt our working methods and improve our services.
Privacy Notice
IMPORTANT: Please note, you should not disclose any additional/new information regarding an investigation, whether open or closed, through this survey. If you would like to discuss new/additional information please get in touch with your main contact.
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1) Was the person who spoke to you polite and respectful? *
2) Did we take the time to listen and understand you? *
3) How would you rate the understanding and knowledge of the person you spoke to? *
4) I have been sent written acknowledgement (text / email / letter ) of the crime number and offence. *
5) I was offered details of support agencies or told I would be referred onto support agencies. *
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6) It was explained what would happen next with my report / case. *
7) How happy are you that we have helped you today? *
8) If you have any further comments you would like to make, please tell us.
8) If you have any further comments you would like to make, please tell us.
9) Are you willing to tell us a little more about you? We'd like you to tell us more about you to help us understand whether we are providing a fair and equal service to all those that use our services. Rest assured that all monitoring data is classed as personal data and will be treated as confidential in line with Data Protection requirements. *
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Please select your age. *
Disability is a physical or mental impairment, which has a substantial and long-term adverse effect on a person's ability to carry out normal day-to-day activities. This includes progressive and long-term conditions from the point of diagnosis, such as HIV, multiple sclerosis, cancer, mental illness or mental health problems, learning disabilities, dyslexia, diabetes, and epilepsy. This also includes 'disabled' as per the definition set out in the Equality Act 2010, as well as wider conditions, including neurodiversity. Do you consider yourself to have a disability according to the definition above? *
Please answer this question, we value your opinion.
Disability is a physical or mental impairment, which has a substantial and long-term adverse effect on a person's ability to carry out normal day-to-day activities. This includes progressive and long-term conditions from the point of diagnosis, such as HIV, multiple sclerosis, cancer, mental illness or mental health problems, learning disabilities, dyslexia, diabetes, and epilepsy. This also includes 'disabled' as per the definition set out in the Equality Act 2010, as well as wider conditions, including neurodiversity. Do you consider yourself to have a disability according to the definition above?
Yes
No
Prefer not to say
Please choose one option that best describes your ethnic group or background. *
What is your religion or belief? *
Which of the following options best describes your sex? *
What best describes your gender? *
Is your gender identity the same as the sex you were assigned at birth? *
What is your sexual orientation? *
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