Victim Satisfaction Survey
At West Midlands Police our goal is to provide you with the best possible service. To achieve this, we know it is important to understand your needs and listen to your feedback. By telling us about your recent experience and participating in this survey, you will help us adapt our working methods and improve our services.
By responding and answering the questions below you are agreeing to take part and consent to the information provided being used for service improvement purposes. Any personal information shared with us or we collect, hold or use will be protected and handled securely. We take this responsibility very seriously. For more information please follow the link to view our full Privacy Notice
IMPORTANT: Please note, you should not disclose any additional/new information regarding an investigation, whether open or closed, through this survey. If you would like to discuss new/additional information please get in touch with your main contact.
Victim Satisfaction Survey
Did we take the time to understand you? *
Have you been sent written acknowledgement (text / email / letter) of the crime number and offence? *
Are you aware that as a victim you have Rights under the Victim Code? *
Were you asked if you needed any support? *
Overall, how satisfied are you with how WMP dealt with your report? *
If you have any comments to improve our service, then please tell us
Victim Satisfaction Survey
Demographic questions
As part of the survey, we would like to ask some personal (demographic) questions to help us assess fair access and ensure our services are inclusive.
Your responses are completely voluntary and will be kept anonymous - We won't be able to identify who has responded.
Would you be willing to provide a bit more information about yourself? *
Victim Satisfaction Survey
Demographic questions
Is the gender you identify with the same as your sex registered at birth?
Which of the following best describes your sexual orientation? *
What is your ethnicity? *
Asian or Asian British: *
Black, Black British, Caribbean or African *
Mixed or Multiple ethnic groups *
Do you consider yourself to have a disability, as defined by the Equality Act 2010? (The Equality Act defines a person as having a disability if he or she 'has a physical or mental impairment which has a substantial and long-term adverse affect on his or her ability to carry out normal day to day activities). *
Victim Satisfaction Survey
Thank you
